Privacy and Policy

LUXEGLOW Privacy Policy

At LUXEGLOW, we prioritize the privacy and security of your personal information. This policy outlines how we collect, use, protect, and share your data when you interact with our website, products, or services. By using our platform, you agree to the practices described below.

Information We Collect

We may collect the following information to enhance your experience and fulfill your orders:

  1. Personal Information:

    • Name, email address, shipping/billing address, and phone number.

    • Payment details (processed securely via third-party gateways like PayPal or Stripe).

    • Account credentials if you create a profile on our site.

  2. Automated Data:

    • IP address, device type, browser, and operating system.

    • Website usage data (e.g., pages visited, products viewed) via cookies and tracking tools.

  3. Voluntary Information:

    • Feedback, reviews, or survey responses.

    • Communications with our customer service team.

How We Use Your Information

Your data helps us:

  • Process orders, deliver products, and manage returns/refunds.

  • Communicate updates, promotions, or policy changes (with your consent).

  • Improve website functionality, product offerings, and user experience.

  • Prevent fraud, comply with legal obligations, and enforce our terms of service.

Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only for essential purposes, such as:

  • Payment processors to complete transactions.

  • Shipping carriers (e.g., FedEx, UPS) to deliver orders.

  • Marketing platforms (e.g., email service providers) for promotional campaigns (opt-out available).

  • Legal authorities if required by law or to protect our rights.

Cookies & Tracking Technologies

  • We use cookies to personalize your experience, analyze traffic, and serve targeted ads.

  • You can disable cookies via your browser settings, but this may limit website functionality.

  • Third-party tools (e.g., Google Analytics) help us understand user behavior.

Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications (use the "unsubscribe" link in emails).

  • Restrict processing or request data portability (where applicable).

  • Withdraw consent for data collection at any time.

To exercise these rights, contact us.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Security Measures

  • We use SSL encryption to protect data during transmission.

  • Sensitive information (e.g., payment details) is stored securely via PCI-compliant systems.

  • Regular audits ensure our security practices meet industry standards.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us immediately.

Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.